Helpful Info Guide

Follow the guide below to make sure you get your gear quickly and hassle free, whether you're gifting or enjoying it yourself.

 

Holiday Promotions

Discount valid for 15% off purchase of $100+, 20% off purchase of $200+, 25% off $300+ at freeflyapparel.com from November 18, 2022, 12:01am ET through November 28, 2022, 11:59pm ET. Not valid in stores. Cannot be applied to previous purchases or the purchase of gift cards or specialty accessory items and cannot be redeemed for cash or combined with any other offer. To redeem, enter code CHEER in the promo code box at checkout. Limit one promo code per order. May not be combined with other offers. Final sale items cannot be returned or exchanged. Terms are subject to change.


 

Shipping Cut Off Dates

Order as soon as possible to ensure your order arrives in time! 


For additional shipping information and pricing see our Shipping Policy Here



Extended Return and Exchange Policy

Orders placed in October and November can be returned or exchanged until January 31st, 2023. Orders placed in December will follow our usual return policy of 30 days for returns and 60 days for exchanges and store credit.

We accept returns in unwashed, unworn condition.

Please note that final sale items (items are marked as such) are not eligible for return or exchange at any time.


Holiday FAQ

Can I Edit Or Cancel My Order?

  • We process orders quickly to make sure you get your gear without delay. Once an order is placed, we're unable to add or remove products or cancel the order.
  • We do offer free returns and exchanges so if you made a mistake or ordered the wrong size, you can easily exchange it for the correct item.

Can I Use Multiple Coupon Codes on My Order?

  • Our website only allows one discount code per order. Please choose the best one to apply. 

Can I Include a Gift Message on My Order?

  • We are pleased to offer free gift messaging! You'll be able to draft your message at checkout. You can also add on gift wrap for an additional fee.

Can I Return or Exchange a Gift?

  • We make gift returns and exchanges easy! With the order number and shipping zip code (both can be found on the packing slip), you can complete a gift return or exchange on our returns portal.


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